Paragon Micro is a leading provider of top name-brand IT computing products, software and advanced IT services helping companies around the world enable, manage and secure their IT environment.

Networked in major cities around the globe, Paragon serves clients in over 100 countries and has the process knowledge, technical expertise and management tools necessary to ease the burden of selecting and purchasing IT assets while streamlining IT management and costs.

Single Point of Contact

One focal point at Paragon Micro, the Global Account Manager, will work closely with global customers to co-ordinate the implementation of the standard software and hardware or services in all the customer’s offices throughout the world.

One focal point at Paragon Micro, the Global Account Manager, will work closely with global customers to co-ordinate the implementation of the standard software and hardware or services in all the customer’s offices throughout the world.

Global Coverage, Local Implementation

Paragon Micro is a management company. We manage the local services provided by our affiliates in over 170 countries. All local Paragon Micro affiliates are fully certified, have an extensive service portfolio, are recognized by the major vendors and accredited as leading service providers within their geography.

International Vendor Accreditations

Paragon Micro is accredited by all major vendors as an International Service Provider and has access to all manufacturer special price offerings. The global accreditations give access to dedicated international vendor staff, to specific programs and they insure our customers that Paragon Micro has extensive experience in implementing global projects for global customers and has all the processes and systems in place to do this seamlessly and efficiently.

Major Corporate Account Focus

One of the key advantages for global customers is that all their sites will equally benefit from the same competitive prices and conditions. Every customer site will receive the same service levels and attention, irrespective of purchasing volumes. Even the smaller offices will be treated as a key customer and will have visibility within Paragon Micro and manufacturer they might not have received if they had not been part of the global customer group.

Competitive and Consistent Prices

Paragon Micro provides global customers with standard service prices and SLA in all countries. Both hardware, software and services are offered at cost plus model or fixed margin for all countries.

Global and Local Account Management

Paragon Micro sets up dedicated global customer teams to manage project implementation and account management globally, regionally and locally. We frequently assist our global customers with the development and translation of the master software. We centrally manage and store the images and distribute them throughout our entire service provider network to ensure the customer image is installed in every country.

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•  Offer a central point of contact for their international customers (SPOC)

•  Ability to cover all regions (the Americas, Asia Pacific, EMEA)

•  Account & Project management

•  Asset Management

•  Consultancy

•  Disposal services/redeployment

•  Help Desk (hardware and software)

•  IMAC(Installation- Moves-Adds-Changes) & Configuration

•  Leasing

•  Maintenance

•  Network, cabling, design

•  Product transition planning, product seminars, technology support

•  Software licensing

•  Supply chain management and procurement

•  Training