| |
|
|
|
Managed Security Solutions
E-mail Defense
Message Archiving
Web Defense
Offers you an affordable way to add leading e-mail message archiving and web protection services |
| |
 |
Blocks spam, viruses and worms before they enter thecustomer’s network |
|
|
|
Fraud protection |
|
|
|
Latest defensive updates are deployed in minutes |
|
|
|
Fail-safe disaster recovery |
|
|
|
Decrease storage and e-discovery costs |
|
|
|
Reduce the financial implication of noncompliance |
|
|
|
Very low-cost |
|
|
|
Easy to deploy and scale |
|
|
|
Increased satisfaction through rapid activation and comprehensive protection |
|
|
|
 |
|
| |
Log Manager
Offers an affordable, automated and highly reliable log-data collection and analysis service that provides proactive notification of potential compliance-impacting activity |
|
|
Automated data collection and archiving |
|
|
|
Real-time log-data views from a single web-based dashboard
|
|
|
|
Customizable reporting and data-retention policies |
|
|
|
Fast and fully indexed archive searching |
|
|
|
Simplifies the log-data collection and reviewprocess, saving valuable time and resources |
|
|
|
Enables compliance with today’s myriadgovernment and industry mandates |
|
|
|
Improves incident response and resolution forsecurity, performance and availability incidents
|
|
|
|
Offers you zero-risk implementation with a pay-as-you-go model and no upfront capital investment |
|
| |
Threat Manager
Allows you to deliver intrusion protection, vulnerability assessment and improved IT compliance at a fraction of the cost of traditional gateway security products |
| |
|
Protects against more than 12,000 identified threats |
|
|
|
Optional 24/7 security monitoring via SOC |
|
|
|
Correlates network events, vulnerabilities and global threat data
|
|
|
|
On-demand scheduling flexibility for internal and external scanning |
|
|
|
|
 |
|
| |
Remote Support
Offers an on-demand remote-support solution that provides permission-based access to remote PCs for faster, more- efficient incident resolution |
|
|
|
Ultra-fast remote control |
|
|
|
Technician console supports up to 10 simultaneous support sessions |
|
|
|
System information dashboard |
|
|
|
Advance queuing/routing of support incidents |
|
|
|
Custom-branded user interface |
|
|
|
|
Web-services API |
|
|
|
Improves your support experience |
|
|
|
Lowers your support costs |
|
|
|
Scales with your business |
|
| |
|
|
| |
Professional Services Automation (PSA)
Tracks and manages the services-delivery process in real time, enabling lower costs while improving technician billing, contract management and services delivery |
|
|
Customer-service-request logging and tracking |
|
|
|
Technician scheduling |
|
|
|
RMM alert management |
|
|
|
Billable time tracking |
|
|
|
CRM |
|
|
|
Project management |
|
|
|
Billing |
|
|
|
|
Reporting |
|
|
|
More billable hours are captured |
|
|
|
Resources, people and projects are managed more efficiently and redundant tasks eliminated |
|
|
|
Automates repetitive business processes |
|
|
|
Integrates your service tools with your business platform |
|
|
|
Increased quality of services delivered |
|
|
|
|
| |
|
Remote Monitoring and Management (RMM)
Provides a complete, integrated solution for the remote monitoring and management of your networks |
|
|
Comprehensive monitoring with e-mail or paper notification |
|
|
|
Asset inventory and audits |
|
|
|
Patch and script download and verification |
|
|
| |
|
Hosted Exchange Server
Server 2007 and 2003; enables a fully software-as-a-service (SaaS) option with the same features and functionality available on Microsoft Exchange for a small monthly fee |
|
|
99.9-percent uptime SLA on shared servers and 100-percent uptime SLA on dedicated servers |
|
|
|
Support for mobile devices like BlackBerry, Treo, PocketPC, Smartphone and Windows Mobile handhelds |
|
|
|
No large capital outlay |
|
|
|
Daily backup |
|
|
|
Web-based service |
|
|
|
Web-based control panel |
|
|
|
Free MS Outlook 2007 and Entourage 2004 |
|
|
|
Setup time is just 30 minutes |
|
| |
Hosted SharePoint
A software-as-a-service (SaaS) solution that allows file sharing on a web-based platform with complete tracking and visibility |
|
|
Deep integration with Microsoft Office System programs |
|
|
|
Document-collaboration spaces created with MS Word |
|
|
|
Individual-updated reservations for documents |
|
|
|
Portals, team workspace, e-mail, presence awareness and web-based conferencing
|
|
|
|
Locate distributed information quickly and connect to and work with others more productively
|
|
|
|
Document changes tracked, assigned different version numbers for auditing and rollback
|
|
|
|
Determine online status of site members quickly by sending e-mail or instant message, adding the member to contact list, viewing current free/busy status
|
|
|
|
Make changes in a web browser by dragging Web Parts onto personal or public pages then customizing |
|
|
|
Comprehensive compliance reporting for PCI, GLBA, SOX and HIPAA |
|
|
|
Allows you to provide better security services networked by identifying threats that evade perimeter and endpoint defenses
|
|
|
|
Eliminates false alarms typically associated with intrusion-detection technology
|
|
|
|
Increased satisfaction by helping meet regulatory compliance mandates at an affordable cost |
|
|
| |
|
Help Desk
An affordable, scalable, highly technical call center that allows you to lower operating costs while providing quality product support |
|
|
Level I — Call answering, troubleshooting and call logging |
|
|
|
Level II — Additional troubleshooting, remote remediation and escalation if not resolved |
|
|
|
United-States-based |
|
|
|
Flexible hours of coverage |
|
|
|
Contained or reduced operating costs
|
|
|
|
Higher level of customer service without additional investment in resources or infrastructure Quick deployment
|
|
|
|
Allows your staff to stay free to focus on core business opportunities |
|
|
| |
Network Operations Center (NOC)
Enables you to provide a monitoring service for your servers, applications and other network devices without having to invest in additional resources and infrastructure |
|
|
Employs only highly trained, certified technicians |
|
|
|
Provides continuous monitoring |
|
|
|
Offers five levels of escalation for alerts |
|
|
|
United-States-based |
|
|
|
Reduced operating expenses |
|
|
|
More efficient management of your technical resources |
|
|
|
Increased satisfaction through proactive maintenance model
|
|
|
|
Scalable |
|
|
|
Centralized management with intuitive graphical user interface (GUI) |
|
|
|
Comprehensive management reporting |
|
|
|
Seamless integration of key third-party applications |
|
|
|
Quality service can be added without investment in |
|
|
|
Additional resources and infrastructure |
|
|
|
Increased satisfaction due to improved network availability and performance |
|
| |
Managed Workplace Alerts Viewer
Stand-alone display of real-time active alerts, working with the service center in on-premise deployments |
|
|
Fast data refresh every five seconds
|
|
|
|
Organize alerts by criteria, and receive visual and audio highlighting for high-priority alerts |
|
|
|
Enhanced visibility to alerts |
|
|
| |
Print Monitoring and Management
Print-related consumables, maintenance and per-page costs |
|
|
Automated service and device-status alerts (receive in real time), including toner level |
|
|
|
Total print-asset management through comprehensive reporting |
|
|
|
Installation wizard for fast and simple enterprise-wide deployment |
|
|
|
In-depth knowledge of print devices |
|
|
| |
|
Online Backup and Restore
Allows an affordable, easily managed and deployed solution for the universal need for secure, cost-effective data storage and rapid file retrieval |
|
 |
|
Centralized, automated backup of PCs, files, applications and database servers
|
|
|
|
Immediate recovery of remotely stored data
|
|
|
|
Data-encryption levels that exceed government standards |
|
|
|
Agentless management |
|
|
|
Three-stage data reduction |
|
|
|
Aggregate account invoicing |
|
|
|
Easy to deploy and scale without adding additional resources or infrastructure |
|
|
|
|
| |
|
|
